The Group primarily purchases pre-assembled products such as industrial pipes, valves and fittings, plumbing supplies, heating and ventilation equipment, and lumber and building materials. These products are then delivered to Group branches or regional distribution centres for onward sale to customers either against orders or over the counter, and they may be collected by the customer or delivered to a site.
The Group typically contracts with local, as well as international, suppliers for products. Contracts with customers range from individual purchases to supply arrangements for entire systems of plumbing, heating and electrical systems.
The Group distributes and supplies products in four main categories: (i) plumbing, heating and air conditioning, (ii) building materials, (iii) electrical, and (iv) civils/waterworks, industrial and commercial, as set forth below.
| Plumbing, heating and air conditioning |
Building materials |
| Baths, showers and accessories |
Radiators and valves |
Insulation |
Timber products |
| Sanitaryware |
Hot water |
Plaster and plasterboard |
Doors and frames |
| Brassware |
Cylinders and flues |
Roofing materials |
Glass |
| Bathroom furniture |
Control equipment |
Bricks, blocks and aggregates |
Beams, trusses and frames |
| Boilers and burners |
Ventilation/air conditioning
equipment |
Tiles and flooring |
Hardware and tools |
| Heat pumps and solar equipment |
|
|
Cement |
| Plastic pipes and fittings |
Copper tubing and fittings |
|
|
| Electrical |
Civils/waterworks, industrial and commercial |
Cables and
accessories |
Lighting |
Drainage pipes,
associated supplies
and covers |
Small bore pressure pipes and fittings |
Controls and
switchgear |
Data networking supplies |
Underground
pressure pipes |
Carbon and
stainless steel
pipes, valves and fittings |
| Wiring accessories |
Cable management |
|
Other pipes, valves and fittings |