The five key themes of Wolseley’s CR strategy are:
• Health and safety;
• Environment;
• People;
• Responsible business; and
• Community engagement.
These themes were selected to support Wolseley’s business strategy and represent the areas that have the greatest impact for our operations.
Ensuring the health and safety of our people and maintaining our physical assets helps us to preserve the integrity of our operations and strengthens customer service. Measuring our environmental performance will enable us to set targets to improve our impact on climate change as well as reduce costs in our business. Offering competitive rewards and development opportunities will help to improve morale in our workforce, attract and retain high quality employees and ensure that our people can maximise their potential. Conducting business responsibly and with integrity minimises risk and strengthens our reputation. Building closer relationships with the communities in which we operate helps us to promote our business and its objectives and gain a greater understanding of our customers, neighbours and employees.
The strategy identifies minimum standards with which each of our operating companies should comply and Group goals which we aim to achieve over time. In pursuit of the Group goals, each operating company has the freedom to implement its own initiatives and targets in respect of each of the key themes. This approach recognises that the drivers for progression may vary from business to business, that different objectives may require different resources and time to achieve, and that they will therefore require different solutions. This approach also recognises that some of our businesses might achieve their goals within an earlier time frame than the overall five-year plan.