The Ferguson Blended branches business sells to customers across the residential, commercial and industrial sectors for new construction and RMI projects through its national branch network. In smaller markets that may not justify a standalone presence for Heating, Ventilation and Air Conditioning ("HVAC") and Waterworks, a blended location can also provide the products and services for these customers.

The Waterworks business distributes pipes, valves, hydrants, fittings and meters to residential, commercial and municipal contractors. The business has been diversifying its customer base into private water companies and treatment plants, and expanding its product range into new areas such as metering technologies.

The Industrial business distributes pipes, valves and fittings, including speciality high-density polyethylene pipes, to industrial customers across all sectors including oil and gas, mining and power generation. It is a project driven business that has historically performed strongly over the economic cycle. The industrial business also offers maintenance, repair and operations services (MRO) and integrated services, off-site integrated supply with centralised procurement, storeroom and commodity management.

The other business units include:

• Fire and Fabrication: Supplies fire protection systems to commercial contractors.
• B2C: Through the websites Build.com and Powerequipmentdirect.com, sales are made directly to consumers using the product range and distribution network of the Blended branches business. This is a particularly fast growing area of the US business.
• These business units have synergies with the distribution and branch network of the larger units, and frequently share vendors.